All complaints must be submitted in writing. To file a complaint, please complete the complaint form and send to OFI by mail or fax.
Non-Depository Complaints
Mail:
ATTN: Non-Depository Division
8660 United Plaza Boulevard, 2nd Floor
Baton Rouge, LA 70809-7024
Fax:
(225) 925-4525
Regulated Entities
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Bond for Deed Escrow Agency
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Check Cashers
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Licensed Lender/Insurance Premium Finance Company (Finance Company)
For motor vehicle sales financing, contact the Louisiana Motor Vehicle Commission, Sales Finance Division, at (504) 838-5207.
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Loan Brokers (Brokers consumer loans not secured by real estate)
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Money Orders/Money Transmitters/Stored Value Cards
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Notification Filer/Retail Sales Contracts
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Pawnbrokers
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Payday Lenders (Deferred Presentment and Small Loan Lenders)
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Repossession Agencies and Agents
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Residential Mortgage Lenders/Mortgage Brokers/Originators
(888) 525-9414
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Virtual Currency Business Activity/Kiosk Machine