Complaints

All complaints must be submitted in writing.
(Please see below for a list of regulated entities.)

To file a complaint, please complete the complaint form and send to OFI by mail, email, or fax.

Word version – print form, complete and then forward to OFI
PDF version – fill in, print and then forward to OFI

Fax:(225) 925-4524

Email: complaints@ofi.la.gov
(Please note that content in email sent to OFI is not encrypted and can be intercepted and read.
To ensure better confidentiality, please fax or mail the complaint information via United States Postal Service.)

Mail: Office of Financial Institutions

8660 United Plaza Boulevard, 2nd Floor

Baton Rouge, LA 70809-7024

(225) 925-4660

(888) 525-9414


Regulated Entities

Links from the OFI website to other websites are provided solely as a convenience to visitors. If you use these links, you will leave the OFI website.

OFI does not have any responsibility or control over any of these external websites, their content, or their privacy policies. We do not endorse or make any representations about third-party external websites, including any information, products, materials, or results that may be obtained from using them.

If you decide to access any of the linked third-party websites, you do so solely at your own risk. You are encouraged to review the privacy notice for each linked website.